- Introduction: Kidspeak Speech-Language Therapy Services Inc operates the website located at kidspeakoc.com. Through this site, we operate various social media outlets that enable clients to view updates and promotions about Kidspeak. This Online Privacy Policy (“Privacy Policy’) explains Kidspeak’s privacy practices that apply to the services (collectively, the “Services”) we provide through our site. Please read the Privacy Policy carefully so that you can understand how Kidspeak collects, uses, and discloses information from and/or about you when you use this site. If you do not understand any aspect of our Privacy Policy, please feel free to contact using the information found at the end of the Privacy Policy.
- HIPAA: In addition, the therapists that you interact with when providing services are required by the Health Insurance Portability and Accountability Act (“HIPAA”) to describe their privacy practices in document called a Notice of Privacy Practices. You can access a copy of this notice on the patient portal. We will not share personally relevant information including name, date of birth, diagnosis, medical records, evaluation results, etc. without your express written consent to any inquiring party.
- Third Party Sites. Kidspeak does not share personal information with third party sites, unless specifically authorized by you. At times, links and advertisements may appear on this site. Kidspeak is not responsible for the privacy policies of any site linked to this website and not wholly owned and controlled by Kidspeak. We strive to connect with trusted partners and organizations that are also bound by state and federal laws governing privacy and security; however, be cautious leaving this site and review the privacy policies of other agencies outside of Kidspeak.
- Important Definitions. "Personal Information" as referred to in this document related to personally identifiable information, such as your contact information (e.g., name, address, email address, or telephone number), personally identifiable health or medical information (“Health Information”), and any other non-public information that is associated with such information (collectively, “Personal Information”). The term “De-Identified Information”, means information about you but that does not identify you.
- The Personal Information we collect or maintain may include:
- Your name, email address, client portal user name, password, and other registration information vis our billing platform.
- Health Information that you provide us, which may include records relating to your child's medical history, current health status diagnostic reports, and other health related information.
- Information about your healthcare provider and insurance provider.
- Individualized Family Service Plan (IFSP) from your regional center.
- Billing information you provide us.
- Other information you input into our site or billing platform.
- We may use your personal information to:
- Provide your child with services.
- Improve treatment plans and review the quality of the service being provided.
- Discuss progress with supervisors and supervisees as a part of the advancement of service plans under regulation from speech-language pathology accreditation boards.
- Create de-identified information such as aggregate statistics for business review.
- Market and promote Kidspeak, with express written consent related to written, photographic, or other information.
- Communicate with your insurance provider about eligibility of benefits, billing procedures, or other related practices.
- Any other uses you have given us written permission for.
- Information we collect via technology: As you use this site, certain information may be passively collected by Cookies, navigational data like Uniform Resource Locators (URLs) and third party tracking services, including:
- Site Activity Information: Information including search topics may be viewed.
- Access Device and Browser Information. Anonymous information including IP address, browser type, connection speed and access times, may be collected from your computer.
- A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit this site in the future, the cookie allows our site to recognize your browser by storing identifiers, preferences and other information. We will give you the option to accept the use of cookies or reject them via a pop-up window on our website.
- De-Identified Information: We will use identified information as needed and without restrictions.
- Security of Information Collected: We use security measures and safeguards to protect your personal information. However, we cannot guarantee the complete protection of all information sent to us as web browsers and domains can become compromised. Breaches may occur even with the safeguards we have in place. Risks include: unsecure internet connections, computers, or links and/or failure of hardware and/or software. This could cause data to become lost or compromised. It is the users responsibility to take adequate precautions to ensure the safety of their device and connection. Our email communication via the website is not encrypted and sensitive information should not be enclosed in this form.
- Modification of Information. We can update some of the information you provide us via this website or your client portal. You can access that information directly via your portal or message us at support@kidspeakoc.com.
- Deletion of Information. Some information you provide can be deleted via your client portal or by contacting us at support@kidspeakoc.com. We may, however, retain a copy of the information for archival purposes, and to avoid identity theft or fraud.
- Report Violations. You should report any security violations to us by sending an email to support@kidspeakoc.com
- A Special Note about Children and Minors: Kidspeak does not knowingly allow individuals under the age of 18 to create accounts via our website. Parents should be the primary person on their child's account and individuals under the age of 18 will not be able to access their account information independently.
- Other Applicable Law: California Residents have special protections under state law regarding the access and use of personal information. CA Civil Code Sec. 80-1978.84.
- Changes to our Privacy Policy: We may change this Privacy Policy at any time will provide updates to this policy via our website.
- Questions and How to Contact Us: If you have any questions, concerns, complaints or suggestions regarding or Privacy Policy or otherwise need to contact us, please email us at , or contact us by US postal mail at the following address:
Kidspeak Speech-Language Therapy Services Inc
support@kidspeakoc.com
(714) 494-6252
Kidspeak will not knowingly disclose personal information to other agencies without your documented consent.